- Shop Misses & Plus Size Clothing
- #bosslady's weekly favorite
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When returning an item, please note the following information as we remain very firm on our return policy with all of our customers.
Any orders placed December 1 through December 24, 2016 are eligible for a 30-day return policy. (Final sale items are excluded from the holiday policy.)
All orders placed as a WHOLESALE customer are FINAL SALE. If you receive a defective or damaged item or our warehouse department has shipped you the wrong item, we will gladly replace that item for you. If we are unable to replace the item, a refund will given.
Please inspect your items closely upon receipt, we must be contacted within 7 days if you received a damaged or mis-shipped item.
The ZigZag Stripe will only cancel orders that were placed within 24 hours unless you order has already been shipped. Any orders older than 24 hours can NOT be canceled for a refund.
If you have purchased something in the last 7 days at full price and the item goes on clearance, please contact email@example.com and we will issue you store credit for the difference.
All Sale items, #Bosslady Favorites, Flash Sales, Birthday Sales, End of the Year Blowout Sales and anything listed on the site marked down 30% or more are all FINAL SALE. Other items that are final sale include: all jeggings, all One Size Fits Most leggings, camisoles, cami dresses, undergarments (such as lace extenders), scarves, headbands, belts, purses and jewelry.
Offers and coupon codes are valid online only. Please visit each store's Facebook page for in store promotions. Coupon codes received via email are one use per customer and only good in the month issued unless otherwise stated. Only one coupon per purchase. Coupons are not valid on clearance items, shoes, previous purchases, or in conjunction with any other offers unless otherwise stated. Loyalty Reward coupons may be used up to one year from the date of issue (one per purchase).
Gift certificates purchased from The ZigZag Stripe online are valid online only. Gift cards are available in the stores for use at any of our brick and mortar stores. Online gift certificates are sent to the email address requested, however, The ZigZag Stripe is not responsible for failed delivery due to receiving email servers or misspellings. In the event your gift certificate is not delivered, please contact firstname.lastname@example.org to request your gift certificate code.
Please inspect your order immediately upon receipt. If you believe you have received defective or damaged merchandise, please snap a picture with your smartphone and immediately email our returns department at email@example.com. You must contact our returns department within 3 days of receipt for replacement. NO EXCEPTIONS. If we do not receive notification that you have received a damaged or defective item within 3 days of receipt, your return will be rejected for replacement, store credit or a refund. The ZigZag Stripe will refund up to $5.50 in shipping per damaged/defective items you receive or order errors on our end.